Justflowers Phone Numbers and Emails

Toll-Free Number:

  • (800) 290-5919
Send Message

Customer Service:

  • (213) 867-0630
    International
  • (800) 716-7559
    Order Changes and Cancellations

Business Sales:

  • (800) 880-5921
    For florists

Delivery Service:

  • (626) 500-0299
  • (855) 202-1014
  • (855) 277-1223
  • (855) 363-3717
  • (855) 370-2559
  • (855) 484-0252
  • (855) 505-1510
  • (855) 510-5556
  • (855) 808-2707

General Info:

  • (800) 715-2215

Sales/ Reservations:

  • (800) 570-0447
    Order By Phone
  • (800) 777-1911

Justflowers Emails:

Customer Service
Headquarters
Product Vendors
Is this your business?
More phone numbers and emails Less phone numbers and emails
PissedConsumer Club

Contact Information

Justflowers Website:

Justflowers Help Center:

Corporate Office Address:

JUSTFLOWERS.COM
11999 San Vicente Blvd. Ste. 340
Los Angeles, California 90049
United States

Other Info (opening hours):

Mailing Address:

8605 Santa Monica Blvd

PMB 68567 West Hollywood, CA 90069

More contact details

Fax:

+1 (800) 854-9647

Justflowers Customer Service Reviews

1.1 / 5
Bad
Ivan M Iyv
Worst company ever!!
stars-rating stars-rating stars-rating stars-rating stars-rating
1.5

These people ruined Mother's day. I ordered flowers and paid $150 for Purple Cottage arrangement.

The flowers were not delivered and I called, texted and emailed but no one would respond. Customer service is offshore and unhelpful.
After I left a message on Wednesday following Mothers day which is Sunday to cancel my order, they delivered an arrangement on Wednesday evening which was insulting in the least. It was nothing like the ones I paid for and there was no purple in it. It was mostly white lilies.

Please stay away. Customer service is asking me to send pictures... Can you believe this? RIP OFF...

Companies like these prey off of other people's sentiments to make money. STAY AWAY.

Read full review
IVAN M Osq
Horrible, horrible company
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I placed an order for Mother's day to be delivered. I paid for "premium upgrade" to the arrangement I placed.

The message stated that "we will add lots more" to the arrangement.
The original arrangement cost me $74 and the premium cost me $95. With delivery, I paid $150.
The order was not delivered on time. It was actually delivered on Tue after I called and left a message to cancel it. There is no live person to speak with in the US.

Customer service is off-shore. And, they are unhelpful. I emailed them, texted them as suggested with NO RESPONSE.
How is it that after I canceled the order, it was delivered. The picture of the product delivered looked NOTHING like what I ordered.

I ordered PURPLE COTTAGE.

The flowers delivered was mostly made up of white lilies. What a shame and a scam.
STAY AWAY FROM THIS LOOSER OF A COMPANY!!!

Read full review
Gina R Hwn
Ordered flowers on Friday, May 12th to be delivered on Saturday, May 13th but have not been delivered and this is Monday, May15th and cannot get anyone to respond to my phone calls.

Customer service poor and charged my account and need to be reimbursed. I do not recommend their service.

Read full review

Summary of Justflowers Customer Service Calls

83 TOTAL
CALLS
03:49 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Justflowers?

Shipping and Delivery Question:

  • “Horible srevice flower still not delivered date keep changing i want a call and talk to a person”
  • “Delivery status”
  • “I want to know the eta of my order”

Refund Question:

  • “Refund”

Activation/ Cancellation Question:

  • “To cancel my order that was supposed to be delivered today”
  • “Cancel order. Delevery address wrong #8864750 order no.”

Staff Question:

  • “No customer service”

Product/ Service Question:

  • “See if y’all work with local shops”

Cards Question:

  • “You sent us an order. Was supposed to call back with credit card. This will not be delivered until you call us. We are leaving tomorrow at 8:00 am and that will be the only delivery we will make. Please contact us before 8:00 am”

Other Question:

  • Pissed
  • “Checiiing on an orde”
  • “Add”

About

Summary

Justflowers is a company that provides a wide range of floral services. Justflowers is located in California. The company has been providing its services for more than 12 years. Justflowers si one of the most experienced companies in floral and gift basket industry. Justflowers is one of the largest providers of floral production and gift baskets in the world. Justflowers offers a wide selection of flower compositions and gift baskets for any occasion: birthdays, wishes of getting well and sympathy. The assortment of Justflowers includes flowers, trees, balloons, gift baskets and cookies. Justflowers is always ready to help you to impress the one you love!

Justflowers reviews and complaints

Justflowers is ranked 59 out of 234 in Flowers / Florist category

Area Served

USA

Payment Methods

VISAMasterCard

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