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This month the number of Justflowers customer service requests is much higher than usual.

Contact Justflowers Customer Service

Justflowers Phone Numbers and Emails

Toll-Free Number:

  • (800) 290-5919
Call customer service
Send Message

Customer Service:

  • (213) 867-0630
    International
  • (800) 716-7559
    Order Changes and Cancellations

Business Sales:

  • (800) 880-5921
    For florists

Delivery Service:

  • (626) 500-0299
  • (855) 202-1014
  • (855) 277-1223
  • (855) 363-3717
  • (855) 370-2559
  • (855) 484-0252
  • (855) 505-1510
  • (855) 510-5556
  • (855) 808-2707

General Info:

  • (800) 715-2215

Sales/ Reservations:

  • (800) 570-0447
    Order By Phone
  • (800) 777-1911

Justflowers Emails:

Customer Service
Headquarters
Product Vendors
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More phone numbers and emails Less phone numbers and emails

Justflowers Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Justflowers Customer Service is rated at 1.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    77% phone 23% email
  • The best phone number to call Justflowers is 8002905919. 62% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 4 minutes.

  • Be prepared for the call as Justflowers may ask you for the following information to identify you as a customer: phone number.

View full overview ›
PissedConsumer Club

Contact Information

Justflowers Website:

Justflowers Help Center:

Corporate Office Address:

JUSTFLOWERS.COM
11999 San Vicente Blvd. Ste. 340
Los Angeles, California 90049
United States

Other Info (opening hours):

Mailing Address:

8605 Santa Monica Blvd

PMB 68567 West Hollywood, CA 90069

More contact details

Fax:

+1 (800) 854-9647

Justflowers Customer Service Reviews

1.1 / 5
Bad
Guest-5982398
Poor customer service.

On july 1,2024,I placed an order for same day delivery. Order #994****,after several calls to customer service,no one could tell me the status of the order.By 6;00pm that afternoon,I, was told that the delivery had been attempted.That was a LIE because i was present at the delivery location all day.

The following morning,jULY 2, 2024,I.contacted customer service again,and again,they could not give me any status of delivery and was told that they would call me back.Never got a call.

The delivery was finally made after 6;00pm on July 2,2024. THESE PEOPLE CANNOT MEET EVEN THE POOR STANDARD OF SERVICE THAT THEY SET FOR THEMSELVES.NEVER USE THEM!!.

Read full review
Francis B Sbf
STAY AWAY FROM THIS SITE
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

They automatically substitute with a much more inferior arrangement. After the order and payment, they charged me an additional $10...

horrible! Terrible and rude customer service.

Read full review
Cathy K Ieb
Very late delivery. 5 days!
stars-rating stars-rating stars-rating stars-rating stars-rating
2.5

It took 5 days to deliver flowers to my Mother in Law on Mothers Day. I ordered the flowers on Friday and they were finally delivered on Wednesday, What did Justflowers do to keep me as a customer?

They offered me a $10 refund. I am happy there are other flower companies out there, hopefully with better delivery and customer service.

Read full review
Deb P Bwv
0 stars. Horrible

Flowers not delivered after 4 days. Terrible company, terrible customer service. Can't get anyone on the phone.

Read full review

Summary of Justflowers Customer Service Calls

122 TOTAL
CALLS
03:49 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Justflowers?

Shipping and Delivery Question:

  • “Orders not delivered”
  • “Were fliwers delivered”
  • “I I still did not receive my flowers I'm still learning pissed off with you I'm very disappointed about this this service is not really alive I am very sad to say tat I will not be recommending to any on pp I've been marrR”

Activation/ Cancellation Question:

  • “Cancelation”
  • “To cancel my order that was supposed to be delivered today”
  • “Cancel order. Delevery address wrong #8864750 order no.”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Justflowers.com took my money.i have a called 9, 10, 13 times. I've been given 3/THREE different numbers ALL #'S WERE WRONG! I CLICKED ON YOUR WEBSITE . I CHOSE THE ARRANGEMENTS THAT WOULD BE THERE SAME DAY(THAT IS WHAT YOUR WEBSITE STATES.)”

Staff Question:

  • “No customer service”

Product/ Service Question:

  • “See if y’all work with local shops”

Cards Question:

  • “You sent us an order. Was supposed to call back with credit card. This will not be delivered until you call us. We are leaving tomorrow at 8:00 am and that will be the only delivery we will make. Please contact us before 8:00 am”

Other Question:

  • “Flower relations”
  • “Need”
  • “Horrible experience”

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