Not resolved

Miserable....will never use or recommend Just Flowers again. I placed two orders for a Christmas Poinsettia for two elderly relatives that I wasn't able to see during the holidays.

I placed the orders online on 12/20 for delivery on 12/22. Just Flowers says that one order was delivered on 12/23 but I'll have to track down a nurse at the retirement home to verify. For the other, it's now 12/28 and they still haven't delivered. When I called customer service and requested a refund they offered a $7.00 credit and a completely different cut flower arrangement.

My guess is that the customer call center is not in the U.S.

so it seemed futile to argue or demand the refund even though I did not receive the product or service that I paid for. Needless to say, I won't use or endorse Just Flowers again.

Product or Service Mentioned: Justflowers Delivery Service.

Reason of review: Problem with delivery.

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