Not resolved

Ordered a Funeral Palm w/banner to arrive at the Mortuary on Monday, May 13, 2013 for my brother-in-law. Rec'd confirmation, but when I put the confirmation in to check delivery, it told me that my confirm number was not valid!

Then I was not able to speak with anyone at phone numbers provided. Finally I contacted the family who informed us that the plant never showed; I then called the Mortuary who said it had never been delivered (they keep a log) ...

just came back from our bank after filing a dispute. Am now going to contact the newspaper the obit was printed in next to alert them to the fact that is a total rip-off!!

Monetary Loss: $115.

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