Product: Justflowers Customer Care Clear all filters (0 of 15 reviews match)
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Justflowers - Taken this to the NEWS

Theis company is a big rip off they've taken money from people and lying about sending them their flowers to their Mother's .
Product
Justflowers Customer Care
#1255694
TERRIBLE COMPANY. They will take your money and deliver nothing!! I ordered full day in advance (they offer same day delivery) and my mother was still left with nothing on mothers day. They also don't answer their phones, emails, or social media sites. I have called...
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1.0
Product
Justflowers Customer Care
#1255008
Can’t get anyone on the phone, they have a order line they can’t help you they send you to the florist number which is the same name just flowers no answer there can’t get statusBullshit of your order , they suck will never use again and cant get anyone who speaks...
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Product
Justflowers Customer Care
#1254829
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Justflowers - Horrendous company

Stay away. WORST customer service I have ever experienced from any company. ‘Gayle’ from India was a complete b*tch.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
Product
Justflowers Customer Care
#1207486
Tried and tried to cancel an order."Too late, already shipped" BS - ship date was still two days out. "We will give you credit towards a future order" All I want to do is cancel the order period. "Hold for one of our managers since I can't cancel this order". Half hour...
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1.0
Product
Justflowers Customer Care
#1006682
Did not realize ordered flowers from JustFlowers since had several websites operating. Within 2 minutes called JustFlowers to cancel order was told could not cancel order due to not in system yet to call back in 15-20 minutes. This rep assured me there would be no...
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Product
Justflowers Customer Care
#981936
Just received an email from Just Flowers 2 hrs AFTER funeral to confirm my substitution.I told them I wanted them to confirm with the florist that "MY SUBSTITUTION" was delivered on time. I got the "let me call the florist to confirm" and put me on hold. After a min or...
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Anonymous
Anonymous

They lied to you if they said they couldn't contact the real florist. We don't just leave our phones without rolling the number to our personal cells, especially when we do th...

Product
Justflowers Customer Care
#953779
I ordered a funeral arrangement for my elderly mother who is on a limited budget to be sent to the viewing/funeral she was unable to attend.After spending considerable time finding something in her budget ($70) I placed the order. Did this on Tuesday for viewing on...
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1.0
Product
Justflowers Customer Care
#953699
Terrific customer service.Not only did our flowers make it for my grandpa's birthday on time but the flower arrangement was truly very beautiful. They took good care of our order and responsibly delivered it. Made it very easy to order. If they can make us happy with a...
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4.9
Product
Justflowers Customer Care
#927504
Friend in the UK ordered these for me as a gift, told him it was an extra $15 to ship to my location despite there being tons of florists near me.He refused it and asked for a refund after a lot of back and forth talk, they attempted to call him many times even though...
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1.0
Product
Justflowers Customer Care
I didn't like
  • Did not deliver
  • No refund
  • Bad customer service
#874857