Justflowers Reviews

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Justflowers - Very unhappy
I was literally told that not only do they not have the style of flowers I ordered, but that the only thing I can have is pink gerbers, carnations, and other fall colored flowers in a clear vase. So I literally have NO IDEA what I am paying for AND I cant even choose a...
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3 comments
#1969332

Well, I can top this! I ordered my elderly brother (who is in poor health) and sister in law, a centerpiece for Christmas on 12/22 to be delivered 12/23.

I just found out today that they never got it. I called Just Flowers only to be told they cancelled my order 12/31 (9 days after I placed the order) because they were backlogged. I couldn't believe it! Thank God it I hadn't ordered flowers for a funeral!!

I will never use this company again and I will let anyone I know who is sending flowers not to use them as well. I did get the money credited back to me today but I am so upset that they never received their Christmas gift. A manager from Just Flowers just called me and said they couldn't find a florist to service the area that the flowers were going to, yet the address is a suburb of Nashville TN. B.S.

- screw this *** poor company. I will bash Just Flowers every chance I get!

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ID
#2281328 Review #2281328 is a subjective opinion of poster.
Cons
  • Quality of flowers compared to its online advertisem
Preferred solution
15$ refund on something I’m forced to send is extremely upsetting.
New Reviewer

Flowers

The flowers I ordered again this year were not delivered yesterday as promised. Same thing happened last year but I gave you another chance!!!
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3 comments
#2038228

Arlette Seh, we don't seem to have an order on file for you. Can you please provide your seven-digit order number?

#2038241
@Justflowers

Yes you do. Laura Rhoda The billing address is 45 Lee Creek Cove Byhalia,MS 38611

#2038244
@PissedConsumer2038241

ACTUAL DELIVERY DATE: 07/17 ACTUAL DELIVERY TIME: 8:22 PM

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ID
#2690773 Review #2690773 is a subjective opinion of poster.
Location
Collierville, Tennessee

Flowers were never delivered

Do not order from justflowers ... I ordered flowers for my daughter in laws birthday for delivery on 7/15 but they called to say they were not able to deliver on the 15 th buy they would deliver on the 16th .I received a call from justflowers at approximately 3:55 pm saying they couldn't find a florist in the area to deliver the flowers needless to say I was not happy .The customer service representatives had the nerve to blame it on covid he said the florist in the area were closed due to covid .I immediately called a local florist in the area they answered the phone immediately and happily accepted the order .

User's recommendation: Do not order from justflowers.

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1 comment
#2038226

PissedConsumer2690303, we are here to help. Can you please provide your seven-digit order number?

ID
#2690303 Review #2690303 is a subjective opinion of poster.
Location
South Hamilton, Massachusetts

NEVER DELIVERED!!

ORDER #935**** Order made 5/7/21 for 5/8/21 delivery. Flowers have not been delivered yet (5/10/21 @ 1812 EST). PLEASE acknowledge email and advise details of delivery. Thank you, Debra Claypoole 808-269-****
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1 comment
#2020255

Debra Claypoole we are writing to inform you that your order 9350649 to Bianca Maillet was credited on May 11th. Credits normally take 1-4 business days to appear on your account.

If you have any questions please do not hesitate to contact us. JUSTFLOWERS.COM service@justflowers.com Credit Card Department 800.979.3897 or 310.388.8191

ID
#2583841 Review #2583841 is a subjective opinion of poster.
Location
Kihei, Hawaii

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Verified Reviewer
New Reviewer

Flowers never delivered. Issue not resolved

Flowers were never received. I have been requesting a refund for almost two weeks,only receiving a "canned? message: We are sorry to hear your arrangement was not received, and we apologize for any inconvenience this may have caused. Our system shows the order was delivered, and the florist hasn't told us there was a problem with delivering your order. We must first verify the delivery status before beginning the cancellation/refund process. We will contact the florist ASAP, and will subsequently contact you with the resolution of your refund/cancellation. They never resolveve. request.he vendor s

User's recommendation: Do not order here.

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1 comment
#2018175

Tracy B., we are here to help. Can you please provide your seven-digit order number?

ID
#2565667 Review #2565667 is a subjective opinion of poster.
Service
Justflowers Next Day Delivery Service
Cons
  • Spoiled a very special occasion by not delivering the flowers
  • Whole experience
Loss
$102
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

The flowers and balloon I paid for haven’t been delivered

I placed an order for a bouquet of flowers and a balloon on May 8th, the day before Mothers Day for my mother in law who is in a nursing rehabilitation center. The order still hasnt been delivered and I have no luck getting a refund.

User's recommendation: Purchase nothing from Just Flowers.

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1 comment
#2015756

Natoya, we are here to help. Can you please provide your seven-digit order number?

ID
#2559574 Review #2559574 is a subjective opinion of poster.
Pros
  • Non
Cons
  • Cannot deliver as promised horrid customer service
  • Getting them to answer the phone is a joke
Loss
$112
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I want my money reimbursed.

Ordered flowers for Mother's Day. They were never delivered. You can't get a hold of anyone to get your money back.

User's recommendation: Use someone else.

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3 comments
#2015856

937****

#2015834

255****

#2015755

Russell M., we are here to help. Can you please provide your seven-digit order number?

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ID
#2554629 Review #2554629 is a subjective opinion of poster.
Product
Justflowers Arrangement
Pros
  • No pros
Cons
  • Did not delivered what i ordered
Loss
$108
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I ordered flowers to be sent to my my mother for Mother's Day. At no time when I placed my order did the site let me know that they could NOT fulfill my order. They took my money (over $100). On Mother's Day, I received a text that my order would be delayed to Monday...
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1 comment
#2015754

Andrea N., we are here to help. Can you please provide your seven-digit order number?

ID
#2554174 Review #2554174 is a subjective opinion of poster.
Cons
  • Flowers never sent
  • Horrible will never use again
  • Nonexistant customer service
Loss
$102
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Order Never Delivered. Customer service is non existent. Phone number is a loop that will never get to a representative

Wife ordered flowers for Mothers Day delivery for her mom. Now May 14 and still no delivery. Continuing to get notifications for delivery next day but no delivery and a new email, no way to cancel and only option is too file a fraud claim with the bank to get our money back

User's recommendation: Avoid at all costs...This is a scam or an incredibly poorly run business.

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1 comment
#2015753

Joseph K., we are here to help. Can you please provide your seven-digit order number?

ID
#2552518 Review #2552518 is a subjective opinion of poster.
Cons
  • Cannot deliver as promised horrid customer service
  • Poorquality
  • Incompetent delivery failure
Loss
$107
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Order wasn’t delivered

I placed a order 939**** that was scheduled for delivery on Mothers Day. Today is three days after Mothers Day and the flowers which I paid $116 still hasnt been delivered. I requested a refund which I am running out of patient awaiting. Plus I cant get to speak to anyone on the phone about this order which really stinks. I now believe I was scammed out of $116.

User's recommendation: Don’t be scammed.

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1 comment
#2013114

Hi, we are here to help. Can you please provide your seven-digit order number?

ID
#2549334 Review #2549334 is a subjective opinion of poster.
Location
Peachtree City, Georgia

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Verified Reviewer
New Reviewer

Unable to contact JustFlowers

I have tried at least 5 times to unsubscribe from Just Flowers with no success. I continue to get SPAM from them regardless of my efforts. Attempts to reach their customer service have been ineffectual. You have to order something else to get through to them. Not happening.

User's recommendation: Avoid doing business with this vendor at all costs.

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1 comment
#2013113

Warren W., we are here to help. Can you please provide your seven-digit order number?

ID
#2548821 Review #2548821 is a subjective opinion of poster.
Product
Justflowers Flowers
Preferred solution
Get off their e-mail list.

Pissed

My invoice shows May 8th it is now May 11th and nothing the 1st person I talked to said May 10th still not delivered. 2nd person said the order was canceled which I never said and you still have my money
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1 comment
#2013112

Hi, we are here to help. Can you please provide your seven-digit order number?

ID
#2547124 Review #2547124 is a subjective opinion of poster.

Ripped off

I ordered flowers from them for mother's Day the website told me to pick a date so I did and they took my money then the spineless people sent me a email saying it can't be delivered by then it is now been 5 days since I ordered the flowers and the gutless people will not even respond to your emails the customer service number is a bunch of automated BS and you never get to talk to a real human they've been jerking my mom around for 3 days now saying they are going to be delivered the next day so if you are thinking about ordering flowers from them you should reconsider because the whole place is actually a joke just a joke from recon reconsider

User's recommendation: Consumer beware.

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1 comment
#2013111

Travis Jones we are writing to inform you that your order 9377793 to Rachel Smith-Jones was credited on May 12th. Credits normally take 1-4 business days to appear on your account.

If you have any questions please do not hesitate to contact us. JUSTFLOWERS.COM service@justflowers.com

ID
#2547060 Review #2547060 is a subjective opinion of poster.
Location
Oak Ridge, Tennessee

4 to 5 days delivery time

I ordered flowers for my mother on mother's Day and here it is May the 11th 2021 still no flowers delivered you call customer service and there is no customer service all you get is a bunch of automated BS and never get to talk to anyone they will not respond to your emails so I recommend anyone thinking about getting flowers from just Flowers should rethink because your flowers will not be delivered when you want them to be probably 5 to 7 Days later like my order

User's recommendation: Do not buy flowers from this company.

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1 comment
#2013110

Hi, we are here to help. Can you please provide your seven-digit order number?

ID
#2546754 Review #2546754 is a subjective opinion of poster.
Location
Valley Park, Missouri

Service

Order flowers on Thursday for my Mom for Mother's Day who will be 90 in Sept. she has yet to receive them. Tried calling was on hold for 2 hrs. Then cut off.

User's recommendation: beware.

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1 comment
#2013109

Hi, we are here to help. Can you please provide your seven-digit order number?

ID
#2545394 Review #2545394 is a subjective opinion of poster.
Location
Miami, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Flowers not delivered

Justflowers - Flowers not delivered
I ordered flowers to be delivered to my stepmother in Roswell, NM for Mother's Day. That was yesterday -- 5/9/21. Today is 5/10/21 and no flower delivery has occurred. They sent some sort of excuse email and aren't returning emails or phone calls. Clearly this is a scam site. They've no intention of delivering flowers for anyone.Do NOT do

User's recommendation: Do NOT do business with them.

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1 comment
#2012705

Bruce Burleson we are writing to inform you that your order 9343109 to Mollie Burleson was credited on May 11th. Credits normally take 1-4 business days to appear on your account.

If you have any questions please do not hesitate to contact us. JUSTFLOWERS.COM service@justflowers.com

ID
#2545351 Review #2545351 is a subjective opinion of poster.
Product
Justflowers Bouquet
Loss
$80
Preferred solution
Full refund

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