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I ordered a bouquet and a teddy bear for Valentine's Day. I went with JustFlowers because they "guaranteed" Valentine's Day delivery. They didn't show at all. They finally came rolling in mid day of the 15th!!! I will never use them ever again!!! Now I can't get a...
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Anonymous
Anonymous

I had the same experience, FLowr Delivery Express is a scam. They take your money and deliver when they want. You have to keep calling them and when they say they will give y...

1.4
I didn't like
  • Did not deliver
  • Fraud
  • No customer service
#1008776
Tried and tried to cancel an order. "Too late, already shipped" BS - ship date was still two days out. "We will give you credit towards a future order" All I want to do is cancel the order period. "Hold for one of our managers since I can't cancel this order". Half...
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1.0
#1006682
Justflowers - BEWARE: THIS COMPANY IS A SCAM
THIS COMPANY IS A SCAM THEY ARE SCAMMING BOTH THE PUBLIC & THE FLORISTS CONTRACTED. It is clear that they falsely advertise, charge customers high prices, and pay the florist a fraction; therefore, the florist sends low quality flowers because they are receiving a low...
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1.3
I didn't like
  • Lied about guarantee
  • Quality
  • Spoiled a very special occasion by not delivering the flowers
#983197

Justflowers Delivery Service Review

Justflowers
#856866
Wish u had known their reputation before I made an order. 67.00 for a pot plant and never saw it. 3 phone calls later and another day ,I got an apology the day after the funeral. Too late then.
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Justflowers Delivery Service Review

Justflowers
#846109
1.6
Details
Horrible customer service. I called the company 26 times for Mother's Day flowers that were NEVER delivered. When I finally got a hold of an actual person she said she could give me a $5 discount for flowers that as of now are THREE DAYS LATE. I will NEVER use this business ever again.
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Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Justflowers Delivery Service Review

Justflowers
#844680
1.0
Details
Worst service ever!!! I order flower 2 weeks ago to be reliever on Friday before Mother's Day and still she hasn't received them. I have not reciwved and phone calls, emails, messages or anything I have called multiple times and no response. This is by far the worst place I will never recommend this place. And by the way I still have not received the flowers
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website

Justflowers Delivery Service Review

Justflowers
#844377
1.8
Details
No flowers for Mother's Day, paid extra no response to my emails or calls.
Comment
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
Did not realize ordered flowers from JustFlowers since had several websites operating. Within 2 minutes called JustFlowers to cancel order was told could not cancel order due to not in system yet to call back in 15-20 minutes. This rep assured me there would be no...
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#981936
Ordered flowers online from justflower.com which advertised a 4 hour same day delivery. I paid over $80.00 on this order only to receive an email from this company 3 days later stating there was a delay in my order delivery and that my order was scheduled for delivery...
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1.5
#981007
What a joke, ordered Flowers to be sent to a care facility for my 83 year old Mother for Christmas and they didn't show up - security didn't get them the reception desk didn't get them and neither did my Mother. I have never had this happen ever with any Florist - I...
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Anonymous
Anonymous

Just Flowers is one of many sending only call centers. Most reputable florists will not accept orders from call centers, with the exception of FTD Teleflora and 1800flowers a...

2.0
I didn't like
  • Customer service is a big fail
  • Did not deliver
  • Agent questioned how could i know the flowers were not delivered
#979833
Never sent order! Lied lied lied lied every time we called ! Makes me sick! How can they get away with this! Different story every time we called to fine out what happen! I get mad even thinking about this. I was so excited about sending flowers to my mom for...
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#974911
Ordered same-day delivery from JustFlowers.com for my wife on the day of our anniversary. The flowers were attempted delivery but never quite delivered due to the delivery person couldn't quite understand the use of a intercom (in a condo complex) that he had to speak...
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1.7
#961998
Just received an email from Just Flowers 2 hrs AFTER funeral to confirm my substitution. I told them I wanted them to confirm with the florist that "MY SUBSTITUTION" was delivered on time. I got the "let me call the florist to confirm" and put me on hold. After a...
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Anonymous
Anonymous

They lied to you if they said they couldn't contact the real florist. We don't just leave our phones without rolling the number to our personal cells, especially when we do th...

#953779
I ordered flowers for next day delivery at Just Flowers for my sister who was giving birth at the hospital. The flowers were going to be delivered between 9AM and 6PM per the promise but they never delivered the flowers, neither did they contact me to inform me of...
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#953707