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Vase of Flowers were ordered on the 13th. of April with a guarantee that they would be delivered that day. They were not. We called and they were supposed to be delivered Mothers Day by noon. They were not. Called again promised that they would be there by 9 pm. Said...
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1.0
I didn't like
  • Awful
#1047165
i ordered $100 worth of flowers to be delivered on mothers day. the entire day passed and the flowers were never delivered and they refused to even call me or speak to me about the issue. i called i emailed i did everythign possible. the telephone line doesnt even give...
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Anonymous
Just Flowers

We are very sorry to hear of this unfortunate situation. Please call our manager line at 800.715.2799 and someone from our team will be more than happy to resolve any outstand...

Anonymous
UnhappyRenee

I went to their Facebook page yesterday after they failed to deliver a funeral arrangement to the church Saturday and noticed 20+ comments were logged but obviously deleted. ...

#1047128
their website guaranteed delivery on 4/30. never delivered. complete fraud. i called countless times and they guaranteed me delivery on 5/1 since they failed to fulfill the 4/30 guarantee. no delivery on 5/1. i told them this order must be delivered by 1pm on 5/2 (2...
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Anonymous
Just Flowers Inc

We are very sorry to hear of this unfortunate situation. Please call our manager line at 800.715.2799 and someone from our team will be more than happy to resolve any outstand...

1.0
I didn't like
  • Insulting response to complaint
  • Customer service what service
#1041871

Justflowers Delivery Service Review

Justflowers
#856866
Wish u had known their reputation before I made an order. 67.00 for a pot plant and never saw it. 3 phone calls later and another day ,I got an apology the day after the funeral. Too late then.
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Justflowers Delivery Service Review

Justflowers
#846109
1.6
Details
Horrible customer service. I called the company 26 times for Mother's Day flowers that were NEVER delivered. When I finally got a hold of an actual person she said she could give me a $5 discount for flowers that as of now are THREE DAYS LATE. I will NEVER use this business ever again.
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Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Justflowers Delivery Service Review

Justflowers
#844680
1.0
Details
Worst service ever!!! I order flower 2 weeks ago to be reliever on Friday before Mother's Day and still she hasn't received them. I have not reciwved and phone calls, emails, messages or anything I have called multiple times and no response. This is by far the worst place I will never recommend this place. And by the way I still have not received the flowers
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website

Justflowers Delivery Service Review

Justflowers
#844377
1.8
Details
No flowers for Mother's Day, paid extra no response to my emails or calls.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
First off, this company contacted my mother saying, we know your daughter's birthday is coming up and asked her if she would like to order flowers again and have them sent like the previous year. That alone annoys me, but that was not the worst of it. My mother placed...
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1.4
I didn't like
  • Lied about delivery
#1015560
Justflowers - TERRIBLE EXPERIENCE STAY AWAY
Justflowers - TERRIBLE EXPERIENCE STAY AWAY
Justflowers - TERRIBLE EXPERIENCE STAY AWAY
I am writing today to complain of the poor service I received from your company. I placed an ordered to be delivered on Valentine’s Day. Your website guaranteed Valentine’s Day delivery. I placed they order and call to confirm. Flowers were never delivered and for the...
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1.7
#1009470
I ordered a bouquet and a teddy bear for Valentine's Day. I went with JustFlowers because they "guaranteed" Valentine's Day delivery. They didn't show at all. They finally came rolling in mid day of the 15th!!! I will never use them ever again!!! Now I can't get a...
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Anonymous
Anonymous

I had the same experience, FLowr Delivery Express is a scam. They take your money and deliver when they want. You have to keep calling them and when they say they will give y...

1.4
I didn't like
  • Fraud
  • No customer service
  • Did not deliver
#1008776
Tried and tried to cancel an order. "Too late, already shipped" BS - ship date was still two days out. "We will give you credit towards a future order" All I want to do is cancel the order period. "Hold for one of our managers since I can't cancel this order". Half...
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1.0
#1006682
Justflowers - BEWARE: THIS COMPANY IS A SCAM
THIS COMPANY IS A SCAM THEY ARE SCAMMING BOTH THE PUBLIC & THE FLORISTS CONTRACTED. It is clear that they falsely advertise, charge customers high prices, and pay the florist a fraction; therefore, the florist sends low quality flowers because they are receiving a low...
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1.3
I didn't like
  • Quality
  • Customer service what service
  • Spoiled a very special occasion by not delivering the flowers
#983197
Did not realize ordered flowers from JustFlowers since had several websites operating. Within 2 minutes called JustFlowers to cancel order was told could not cancel order due to not in system yet to call back in 15-20 minutes. This rep assured me there would be no...
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#981936
Ordered flowers online from justflower.com which advertised a 4 hour same day delivery. I paid over $80.00 on this order only to receive an email from this company 3 days later stating there was a delay in my order delivery and that my order was scheduled for delivery...
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1.5
#981007