Justflowers - What A Disappointment

31 of 224 Justflowers reviews

BUYER BEWARE.I purchased an arrangement online and upgraded to the premium arrangement since the photo of the arrangement showed my 83 yr.

old mother's favorite flower in her favorite color. What was delivered to my mother for Mothers Day was nothing close to this photo or description? In fact, not even the same colors. Upon calling Just Flowers to complain, I was told to go to the home page then click on customer service and then click on substitutions.

I told them this is fraud and nowhere on the page to order this arrangement or even their home page does it even mention substitutions.Wow, they offered a $10 refund.

This review is a subjective opinion of a user.
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Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Diversity of Products or Services
Price Affordability
Advertised vs Delivered
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  • What I liked
      No items
  • What I disliked
    • Fraud
    • Quality of flowers compared to its online advertisem
    • Insulting response to complaint
    • Lied about guarantee

Reason of review:
Not as described
Preferred solution:
Full refund
Monetary loss:
$110
Product or service
What A Surprise
Review category
Flowers / Florist
review #846114
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31 of 224 Justflowers reviews
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